Having trouble viewing this email? Click here to view it online

October 2010 CMMS eNewsletter

Do more with Benchmate


Call (360) 678-8358

Benchmate - A Simpler CMMS
Free Trail - Try a full version of Benchmate

Help Desk Tip

Equipment and Spares Validation
Validation for spare part number (PART NBR) and the equipment id (EQID) now provide for look up by PART NAME (parts) or EQUIP NAME which may be more familiar than the part number or equipment id.
Learn more >

Quick Links

Download Free Trial of Benchmate Version 8.04

View Customer Successes

Free Downloads & Articles

PDA Power with Benchmate CMMS

PDA Module
The PDA Module for Benchmate captures maintenance activity and equipment condition for Scheduled Jobs, as well as, ‘on the floor’ maintenance, as it occurs. Benchmate PDA Module ensures accuracy, timeliness and completeness. Jobs assigned to a technician are downloaded to the Personal Digital Assistant (PDA) and displayed as a list of jobs. Activity for unplanned jobs and emergency requests can also be recorded.
Learn more >

Contact us:




(360) 678-8358


New Release - Now Shipping Benchmate 8.04
It’s Our Most Powerful Version
with New Features for Windows 7.

Benchmate Upgrades. Eliminate Downtime.

Benchmate CMMS version 8.04.0 has added the following new features enhancing efficiencies company wide: Download Benchmate 8.04 Complete Feature Sheet (pdf)

New Features in Benchmate CMMS Version 8.04

Equipment and Spares Validation

Validation for spare part number (PART NBR) and the equipment id (EQID) now provide for look up by PART NAME (parts) or EQUIP NAME which may be more familiar than the part number or equipment id. (We will illustrate using parts though equipment and vendor validate work in the same manner.)
Download 8.04 Feature Sheet (pdf)

Printing Work Tickets to Screen

Work Tickets can now be printed to screen and then to a printer or emailed. To print, click ‘OUTPUT TO’ and select Screen. The Work Tickets will be displayed in an Adobe PDF Reader window that can be printed or emailed.
Download 8.04 Feature Sheet (pdf)

Closing Jobs from a
PM, TC or WO Screen

Jobs can be closed starting from any PM, TC or WO screen by right-clicking the screen to display the popup menu and selecting Close this Job. Benchmate then jumps to the Service Log screen and asked if the work is done (just as if you had selected F12 Close in the Service Log). Proceed to enter data into the Service Log and close. PM jobs will be rescheduled and TC or WO jobs will be marked DONE.
Download 8.04 Feature Sheet (pdf)

Creating and Viewing Jobs from the Equipment Screen

The Equipment screen is a ‘jumping off’ point for many Benchmate users. For example, a technician might want to check recent maintenance activity or other details before creating a Work Order or Trouble Call or starting to work on the equipment.
Download 8.04 Feature Sheet (pdf)

‘One Click’ Job Lists

‘One Click’ Job Lists are a quick way to view:
1. New Maintenance Requests (Trouble Calls), 2. Recent Service Log Activity (for supervisors to review)
3. Critical Jobs (you set criteria based on priority and number of days before or after SCHEDULED DATE. All lists provide link to the associated PM, TC or WO screen.
Download 8.04 Feature Sheet (pdf)

Sargent Aerospace & Defense deploys Benchmate’s Multi-site Configuration in US, Canada and Mexico.

Founded in 1920, Sargent Aerospace & Defense is a premier global supplier of custom engineered, precision products to the aerospace and defense Industries.

Today, Sargent products are found on many commercial and military aircraft in operation worldwide. Sargent’s customer base extends throughout the world's aerospace and defense industrial supply base. Among its top customers are Boeing, United Technologies companies, Northrop Grumman, General Electric, Safran, Airbus, Rolls-Royce, Honeywell, Lockheed Martin, Defense Supply Centers and many major airlines worldwide.

“We chose Benchmate CMMS in 2007, after researching several solutions, and realizing Benchmate’s ease-of-use, diversity, scalability and cost would empower our team quickly and expand to support our global facilities. Benchmate provides labor and workflow efficiencies throughout our company, real-time. We track all equipment data, trouble calls, preventive maintenance, work orders and more using multiple PDA’s.” says Ric Zimmermann, Facilities Manager.

Sargent Aerospace & Defense is comprised of well-known brands in both the OEM and MRO marketplace and operates five facilities located throughout North America. Sargent has enjoyed a firm management foundation and support for growth and continuous improvement by strategically investing in facilities, capital equipment, state-of-the-art software tools, quality system certifications and new product development. Sargent is truly global with both customers and operations throughout the world, including a manufacturing facility in Guaymas, Mexico, and an engineering design support center in Bangalore, India.

Zimmermann goes on to say, “In 2009, we implemented Benchmate’s Multi-site configuration which allows all sites to be on the same level of upgrade at the same time. Benchmate’s Multi-site CMMS has allowed for combined site training sessions (AZ, CA and MEX). Global spares will allow us to stock common, critical parts in one location with the ability to be viewed by all. Equipment has been transferred between CAN, CA, AZ and MEX and equipment history and PM tasks have transferred with them. Sargent will be implementing a global equipment ID system with a link to Finance’s asset system.

View more client success stories >